Bajaj Finance Customer Care Number
Bajaj Finance typically has a dedicated customer care helpline that you can call for assistance. Bajaj Finance is a prominent non-banking financial company (NBFC) in India, and they usually provide multiple channels through which customers can reach their customer care department. Here’s how you can typically contact Bajaj Finance customer care. When contacting Bajaj Finance customer care, make sure you have your relevant loan or account details on hand, as they will likely ask for this information to assist you effectively. Additionally, be cautious about sharing sensitive information, such as your account number or personal details, unless you are certain you are communicating with an official Bajaj Finance representative.
1. Bajaj Finance Contact Number and Comprehensive Customer Support Guide.
In the fast-paced world of finance, having easy access to customer support is essential. Bajaj Finance, a renowned player in the financial services industry, offers a wide range of solutions to meet various needs. This comprehensive guide will provide you with all the essential contact details, office information, top management profiles, customer care numbers, and steps to connect with a live agent. Whether you’re seeking assistance, have queries, or wish to escalate a concern, this guide has got you covered.
2. Bajaj Finserv Contact Details and Office Information
- Corporate Office: Bajaj Finance Limited: Mumbai Pune Road, Akurdi, Pune – 411035, Maharashtra, India
- Office Hours: Monday to Saturday: 9:30 AM – 6:30 PM (Closed on Sundays and Public Holidays)
3. Bajaj Finserv Top Management Profiles
- Rajeev Jain – Managing Director: Rajeev Jain has been at the helm of Bajaj Finance’s success story. With his visionary leadership, the company has grown by leaps and bounds.
- Sanjiv Bajaj – Chairman and Non-Executive Director: Sanjiv Bajaj’s strategic guidance has been instrumental in steering the company towards innovation and customer-centric solutions.
4. Bajaj Finance Customer Care Numbers and Support
Phone Banking Numbers: General Inquiries: 1800 103 3535
Phone Banking Numbers: Existing Customers: 020 3957 4151
- Phone Banking Hours: 24×7 availability for general inquiries.
Existing customer support available from 9:30 AM – 6:30 PM (Monday to Saturday).
5. Connecting with a Live Agent.
To connect with a live agent, follow these steps:
- Dial the general inquiry phone banking number: 1800 103 3535.
- Follow the automated prompts.
- Choose the option to speak with a customer service representative.
6. Online Presence and Social Pages of Bajaj
Bajaj Finance maintains an active presence on various social media platforms:
- Facebook: @BajajFinserv
- Twitter: @Bajaj_Finserv
- LinkedIn: Bajaj Finserv
- Instagram: @bajajfinserv
- YouTube: Bajaj Finserv Official
- Website: For detailed information about products, services, and offers, visit the official website: www.bajajfinserv.in
7. Bajaj Cards Grievance Redressal and Complaints
Bajaj Finance is committed to addressing customer concerns promptly. If you have a complaint or grievance, here’s the process to follow:
- Visit the official website.
- Navigate to the “Contact Us” section.
- Click on the “Grievance Redressal” tab.
- Fill in the necessary details and submit your complaint.
8. Bajaj EMI Cards Nodal Office Contact Details
In case your concern is not adequately addressed through the regular channels, you can reach out to the Nodal Officer:
- Bajaj Nodal Officer: Mr. Anuj Kumar
- Email: nodal.officer@bajajfinserv.in
- Phone: 020 3957 4151 (Timing: 9:30 AM – 6:30 PM, Mon-Sat)
9. Escalating – Bajaj Finance Appellate Authority
If you are not satisfied with the resolution provided by the Nodal Officer, you can escalate the matter to the Appellate Authority:
- Appellate Authority: Mr. Pravin Shah
- Email: appellate.authority@bajajfinserv.in
- Phone: 020 3957 4151 (Timing: 9:30 AM – 6:30 PM, Mon-Sat)
Conclusion
In the world of finance, Bajaj Finance stands out not only for its diverse range of solutions but also for its commitment to customer satisfaction. With a well-established corporate office, a dedicated team of top management professionals, accessible customer care services, and a strong online presence, Bajaj Finance ensures that its customers are well taken care of. Whether you’re looking for general inquiries, wish to connect with a live agent, or need to address a grievance, the provided contact details and information will guide you through the process seamlessly.
