Axis Bank Customer Care Number

Axis Bank Customer Care Number

axis bank customer care number

When it comes to reliable banking services, Axis Bank stands out as a prominent name in the industry. With a commitment to customer satisfaction, Axis Bank offers a comprehensive customer care system to assist clients with their banking needs. In this blog, we’ll provide you with an all-encompassing guide to Axis Bank’s customer care services, including contact details, office hours, top management information, credit card offerings, connecting with live agents, social media presence, and grievance redressal procedures.

1. Axis Bank Customer Care Number and Services: Your Complete Guide

In the digital age, having access to reliable customer care is crucial for seamless banking experiences. Axis Bank, one of India’s leading financial institutions, understands this importance and provides an array of customer care channels to address queries, concerns, and inquiries. This comprehensive guide will cover everything you need to know about Axis Bank’s customer care services, including contact details, credit card information, connecting with live agents, and more.

2. Axis Bank Customer Care Contact Details.

  1. Customer Care Number: If you require immediate assistance, you can reach out to Axis Bank’s customer care helpline at Axis Bank Customer Care Number.

  2. Email Support: For non-urgent matters and detailed inquiries, you can email the bank at customer.service@axisbank.com.

  3. Corporate Office Address: Axis Bank Limited, Corporate Office, Bombay Dyeing Mills Compound, Pandurang Budhkar Marg, Worli, Mumbai – 400025.

  4. Office Hours: The bank’s customer care services are available 24/7, ensuring you can receive assistance whenever you need it.

3. Axis Bank Top Management Details. 

Top Management Details: Axis Bank’s top management is committed to ensuring the highest standards of customer service. Here are the details of the key executives:

  • CEO: Amitabh Chaudhry
  • Head of Retail Banking: Pralay Mondal
  • Head of Corporate Banking: Rajesh Dahiya

4. Axis Bank Phone Banking Numbers List.

Phone Banking Numbers and Timing: For telephonic assistance, Axis Bank offers dedicated phone banking services. Dial Axis Bank Phone Banking Number to access their services. The phone banking services are available round-the-clock.

  1. Balance Inquiry: To check your account balance, you can call the following number:

    • For Savings Accounts: Dial 1800-419-5959 (toll-free)
    • For Current Accounts: Dial 1860-419-5555 (local charges apply)
  2. Mini Statement: To get a mini statement of your account transactions, use the following number:

    • For Savings Accounts: Dial 1800-419-6969 (toll-free)
    • For Current Accounts: Dial 1860-419-5555 (local charges apply)
  3. Fund Transfer: For transferring funds between your accounts or to other accounts, use the following number:

    • For Savings Accounts: Dial 1800-419-6969 (toll-free)
    • For Current Accounts: Dial 1860-419-5555 (local charges apply)
  4. Credit Card Services: For credit card-related services, use the following number:

    • Dial 1860-419-5555 (local charges apply)
  5. Loan Services: For queries related to loans, you can call the following number:

    • Dial 1860-419-5555 (local charges apply)
  6. Internet Banking and Mobile App Support: For assistance with internet banking and the mobile app, use the following number:

    • Dial 1860-419-5555 (local charges apply)
  7. Investment and Demat Account: For queries about investment and demat accounts, use the following number:

    • Dial 1800-419-5959 (toll-free)
  8. Forex and Travel Cards: For forex and travel card-related queries, use the following number:

    • Dial 1800-419-5959 (toll-free)

Please note that local charges may apply to the non-toll-free numbers mentioned above. Always have your account or card details ready when you call for verification purposes. Additionally, these phone banking numbers and services might be subject to updates or changes, so it’s advisable to visit the official Axis Bank website or contact their customer care for the most accurate and up-to-date information.

5. Axis Bank Top 10 Credit Cards.

Here’s a glance at the top 10 credit cards offered by Axis Bank:

Card NameAnnual FeeRewardsBenefits
Axis Bank VistaraRs. 1,500Air miles, lounge accessTravel privileges, milestone benefits
Axis Bank BuzzRs. 750E-vouchers, discountsOnline shopping, milestone rewards
Axis Bank NeoRs. 250Cashback, dining offersFuel surcharge waiver, reward points
Axis Bank MagnusRs. 10,000Luxury lifestyle, golf accessConcierge service, travel offers
Axis Bank FreechargeRs. 250Cashback, rewardsMobile recharges, entertainment offers
Axis Bank My ZoneRs. 500Bonus points, cashbackShopping, dining benefits
Axis Bank Miles & MoreRs. 3,500Travel miles, lounge accessInternational travel privileges
Axis Bank SelectRs. 3,000Dining privileges, rewardsLifestyle benefits, concierge service
Axis Bank MagnusRs. 10,000Luxury lifestyle, golf accessConcierge service, travel offers
Axis Bank PrideRs. 500Cashback, fuel surcharge waiverLGBTQ+ community support

 

6. How to connect with Axis Bank Live Agents.

Connecting with Live Agent: To speak with a live customer care agent, follow these steps:

  1. Call Axis Bank Customer Care Number.
  2. Choose your preferred language.
  3. Select the appropriate options to be connected to a live agent.

7. Axis Bank Social Pages and Website.

Social Media Pages and Website: Stay updated with Axis Bank through their official social media pages:

For comprehensive information about Axis Bank’s services, visit their official website: www.axisbank.com

8. How to Complaint in Axis Bank Cards and Grievance (Nodal Officer) Redressal.

If you have a complaint or grievance, Axis Bank offers a structured process to address your concerns. You can follow these steps:

  1. Visit the Axis Bank Complaints Page
  2. Fill in the required details and submit your complaint online.
  3. If your complaint isn’t resolved, you can escalate it to the Axis Bank Nodal Officer

Conclusion.

Axis Bank’s commitment to providing exceptional customer care is evident through their various contact channels, top credit card offerings, and accessible top management details. Whether you need assistance, have inquiries about credit cards, or want to connect with a live agent, Axis Bank ensures you have a seamless banking experience. Stay connected through their website, social media, and take advantage of their comprehensive grievance redressal process for any concerns.

Axis Bank

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