1. BSNL Mobile Customer Care Number: Hassle-Free Support and Services.

In today’s fast-paced digital world, seamless connectivity and reliable customer support are crucial for every mobile user. BSNL, one of India’s leading telecom providers, has been a pioneer in offering top-notch services to its vast customer base. This blog serves as a comprehensive guide on BSNL Mobile Customer Care Number, covering various aspects such as contact details, top management, state-wise customer care numbers, payment modes, USSD short code list, and much more. Whether you’re a prepaid or postpaid user or facing any issues, this blog has got you covered with valuable information and solutions.

2. BSNL Mobile Customer Care Contact Details.

To avail of BSNL’s customer care services, you can reach out to them through the following channels:

1. BSNL Customer Care Number: Dial 1503 (Toll-Free) or 1800-180-1503 from any BSNL number.
2. BSNL Complaint Number: Lodge your complaints by calling 198 (Toll-Free) or 1800-345-1500.
3. BSNL Complaint Portal: Visit the official website (www.bsnl.co.in) and navigate to the Complaints section to register your grievances online.
4. BSNL Broadband Complaint: For broadband-related complaints, call 198 or 1504 (Toll-Free).
5. BSNL Fiber Complaint: Report issues with BSNL Fiber by calling 198 or 1504 (Toll-Free).
6. BSNL Landline Complaint: To raise landline complaints, dial 198 or 1500 (Toll-Free).

3. BSNL Corporate Office Address & Timings.

• Address: Bharat Sanchar Bhavan, Harish Chandra Mathur Lane, Janpath, New Delhi – 110001, India.
• Office Time: Customer care services are available 24×7, ensuring uninterrupted assistance whenever you need it. Whether it’s a technical issue, service inquiry, or general support, BSNL’s dedicated team is always ready to assist you.

4. BSNL Mobile Top Management Details.

BSNL’s management plays a pivotal role in shaping the company’s direction and ensuring customer satisfaction. Some of the key members of the top management include:

• Chairman & Managing Director: Shri P.K. Purwar
• Director (Finance): Shri Vivek Banzal
• Director (Enterprise): Shri Sheetla Prasad
• Director (Consumer Mobility): Shri R.K. Mittal

5. BSNL Prepaid & Postpaid Customer Care Numbers.

BSNL has an extensive network of customer care centers across various states in India. Here are the state-wise customer care numbers for major regions:

1. Andhra Pradesh: 9440024365
2. Bihar: 9431024365
3. Maharashtra: 9422024365
4. Tamil Nadu: 9443024365
5. Uttar Pradesh (East): 9415024365
6. West Bengal: 9434024365

Please note that these numbers are subject to change, and it’s advisable to verify the updated numbers on the official BSNL website.

6. BSNL Mobile Top 10 Recharge & Data Plans.

BSNL offers a wide range of prepaid and postpaid plans to cater to different user requirements. Below is a table featuring the top 10 plans:

7. BSNL Mobile Self Helpline USSD Short Code List.

BSNL provides USSD codes that allow users to access various services and check information quickly. Here’s a table listing some essential USSD codes:

8. BSNL Mobile Recharge Payment Mode.

BSNL offers various payment modes to make the recharge process seamless. Users can recharge through:

1. Online: Using the official website or mobile app with various payment options like net banking, credit/debit cards, and digital wallets.
2. Offline: Recharge through nearby BSNL outlets or authorized retailers using cash.

9. How to Connect a Live Agent in BSNL Customer Care

To connect with a live agent for immediate support, follow these steps:

1. Dial the BSNL customer care number: 1503 (Toll-Free).
2. Select your preferred language.
3. Choose the appropriate options for the service or query you require assistance with.
4. If unable to resolve your query through IVR, press the desired number to speak with a live agent.
5. Wait for the call to be connected to a customer care executive.

10. BSNL’s Social Pages & Website Details.

Stay updated with the latest news, offers, and updates from BSNL by following their social media pages:

• Facebook: www.facebook.com/BSNLCorporate
• Twitter: www.twitter.com/BSNLCorporate
• Instagram: www.instagram.com/bsnlcorporate

For detailed information on services, plans, and more, visit BSNL’s official website: www.bsnl.co.in.

11. How to Recharge BSNL Prepaid Mobile.

To recharge your BSNL number, follow these steps:

1. Visit the official website or use the BSNL mobile app.
2. Enter your mobile number and select the preferred recharge plan.
3. Choose the payment method and complete the recharge process.

12. BSNL Mobile Nodal Officers Contact Details. 

For escalation of complaints, customers can contact BSNL’s Nodal Officers. The Nodal Officer’s contact information is available on the official website under the “Grievance Redressal” section.

UP East:

• Name: Neeraj Verma, PGM(OP)
• Address: O/o CGMT, UP(East) Telecom Circle, Hazaratganj, Lucknow
• Email: gmnwocfa_upe@bsnl.co.in
• Phone: 0522-2621200

12. How to Lodge a Complaint for BSNL Mobile. 

If you encounter any issues or have complaints, follow these steps:

1. Dial the BSNL Complaint Number: 198 (Toll-Free).
2. Speak with the customer care executive and provide the necessary details about your complaint.
3. Alternatively, visit the BSNL Complaint Portal (www.bsnl.co.in) to register your complaint online.
4. Fill in the required details and describe your complaint concisely.
5. Submit the form, and the concerned team will address your issue promptly.

Conclusion.

With this comprehensive guide on BSNL Mobile Customer Care Number, you can now access support and services hassle-free. From contacting customer care to resolving complaints and exploring the top 10 plans, BSNL ensures its customers’ needs are met efficiently. Stay connected and enjoy uninterrupted services with BSNL’s reliable network and dedicated customer care.